This Warranty Policy applies to marketplace sales on pc.yasa.fi.
Statutory Rights
Consumer customers retain mandatory statutory rights under Finnish consumer protection law. This warranty policy supplements those rights and does not limit them.
Commercial Warranty Add-ons
Separate 1-year and 2-year warranty products can be purchased for eligible physical PC and component products. Coverage period and scope are shown in product and order details.
What the warranty covers
Warranty covers sudden hardware failure in normal use, such as component faults that prevent expected operation.
What the warranty does not cover
- Water or liquid damage.
- Physical abuse, drop damage, impact damage, or other external breakage.
- Unauthorized modifications or misuse.
- Normal cosmetic wear that does not affect operation.
Repair process
Submit a request at Return and Repair. After submission, return instructions and address details are sent automatically by email.
Claim handling
Submit order number, product details, issue description, and supporting photos if available. Resolution may include repair, replacement, price reduction, or refund depending on case and legal requirements.