These Terms of Use govern purchases and use of the pc.yasa.fi marketplace operated by YASA LTD.
Operator
YASA LTD, Business ID FI33819864, Fredrikinkatu 61 00100, Helsinki, Finland, [email protected].
Scope of Service
The marketplace offers products and services including refurbished hardware, components, software services, warranties and installation-related add-ons.
Product Information and Availability
We strive to keep product descriptions, compatibility notes and stock availability accurate. Availability can change and obvious listing errors may be corrected.
Pricing, VAT and Company 0% VAT Flow
Prices are shown in EUR and include the applicable Finnish VAT. Domestic company orders are charged VAT in the same way as other domestic purchases. Company details are used for billing and do not remove VAT. Self-service 0% VAT is not available.
Orders and Payment
An order becomes binding after successful payment authorization and order confirmation. Payments are processed through Stripe.
Transactional Email Notifications
Essential order notifications (including payment receipts, order status updates, and shipment updates) are sent from [email protected] as a no-reply sender. Customer replies are directed to [email protected], and internal notification copies are delivered to [email protected] for order processing and support continuity.
Abuse Prevention
Storefront forms may use automated bot and abuse protection (Google reCAPTCHA Enterprise). Requests assessed as technically untrustworthy may be blocked to protect service security and reliability.
Shipping and Delivery
Shipping options and estimates are shown during checkout. Physical product delivery is limited by configured shipping zones. Service/add-on products may require eligible physical products in the same order.
Returns, Refunds and Warranty
Returns, refunds and warranty handling follow mandatory law and dedicated policy pages linked in the footer.
Customer Responsibilities
You must provide accurate checkout details and ensure compatibility where product pages indicate requirements.
Prohibited Use
You may not misuse the platform, attempt unauthorized access, interfere with service operation, or use the service in violation of law.
Liability and Force Majeure
To the extent permitted by law, liability for indirect or consequential losses is excluded. Mandatory consumer rights are not limited.
Governing Law and Disputes
These Terms are governed by Finnish law. Consumer dispute rights under mandatory local law remain unaffected.
Changes to Terms
We may update these Terms to reflect legal or operational changes. Updated versions are published on this page.